Service Agreement
1- Parties
1.1: On one side, Emay Medya Bilgi Teknolojileri Sanayi Ticaret Limited Şti, located at TomTom Mah.istiklal Caddesi Beyoğlu business center no: 187 interior door no: 147 Beyoğlu İstanbul. (Briefly referred to as Emay Medya) and on the other hand, XXXXXXXXXXXXXXXXXXXXXXXX, residing at the address XXXXXXXXXXXXXXXXXXXXXXXXXX (Briefly referred to as Customer) and the services to be purchased through this site will be deemed to have been signed under the terms and conditions stated below.
1.2: The parties declare, accept and undertake the accuracy of the information written in this contract.
2- Subject
2.1: This contract will regulate the fees to be paid to Emay Media for the services that the customer will receive in the transactions on the site, in his orders, in the messages he sends, in accordance with the information he has given in the registration process and not to do it in his orders. These service and transaction disclosures are as follows.
2.2: Membership information is the information entered by the customer during membership. Since this information will be based on the transactions made, it is assumed that the customer and the member have entered this information completely and correctly.
3- Responsibilities
3.1: Emay Medya will provide the services it has delivered as an order upon the request of the customer. With the acceptance message of the order, Emay Media will accept that it has collected the relevant fee and will undertake to provide the service specified in the order in question.
3.2: Payment method, VAT differences will be specified with the total amount to be deducted during the order, and the fees to be paid according to the customer's monthly or annual payment preferences will be notified by Emay Medya.
3.3: After the acceptance of the order and the approval of the transactions, Emay Medya will transmit the Control Panel, FTP, SQL and E-Mail usernames and passwords for the service in the customer order detail to the customer and the service will be started. The responsibility of the relevant accounts and passwords is the responsibility of the customer and the customer will be responsible for any loss or damage that may arise from these issues.
3.4: The customer undertakes to comply with the declarations and warnings received by Emay Medya within the service they receive. The Customer declares, accepts and undertakes to comply with any notice or notification published by Emay Medya while using the Hosting account. The customer cannot distribute or sell the services provided to him free of charge and unlimitedly in the possession service he has received, either paid or free and / or limited or unlimited to third parties.
3.5: The customer undertakes not to access the files or programs that do not have the right to access by using the software and programs it has within the service, and to meet the damage in the problems and problems that may cause any problems due to such a problem.
3.6: The Customer agrees and undertakes that the taxes, fees and similar obligations that are in effect during the use of the Domain Name, Hosting and services or that will come into force during the contract are and will be met.
3.7: It accepts and undertakes that it is responsible for all the processes that it will use and will benefit from all files, documents and programs hosted within the customer service, website and e-mail services, and to meet all legal and criminal liability that may arise from the illegality of such data, information and declarations. does.
3.8: Emay Media cannot be held responsible for any material or moral damages that may arise from the misuse of customer data in the service it provides, data content, all data used by e-mail. The backup and storage obligations of this data belong to the customer.
3.9: Emay Medya will carry out the software transactions that have been ordered by the customer and the payment has been made without any problems. The domain name that is registered and paid with the registration request accepted with the order is the owner of the domain name. Emay Medya will be able to take action on the Domain Name in line with the demands of the customer. It will make an arrangement, change and transfer requests on the Domain Name by the Customer as soon as possible.
4- Duration
4.1: The rights and obligations of the parties begin with the transmission of the order and payment transactions of this contract to Emay Media company via the Internet.
4.2: The contract period is like the payment period selected by the customer during the order for the relevant service.
5- Fee
5.1: The fee to be paid for the services specified in this contract is the amount specified during the ordering process. It is calculated by including VAT later on the specified fees and the collection is made by showing it to the customer.
5.2: Emay Medya reserves the right to change prices and tariffs prospectively without prior notice. The customer accepts, declares and undertakes the changes that may occur in the matter of these changes.
5.3: If the invoice of the service received is in foreign currency, it is paid by converting into Turkish Lira over the Central Bank effective selling rate on the invoice date.
5.4: From the date of charge invoice until the end of the 5th business day, by credit card & PayPal account if there is an order for payment by credit card during the order process, or by hand to the bank account numbers specified in the customer contact address or to Emay Medya if there is no payment order by credit card & PayPal. is obliged.
5.5: In case of delay in payment, Emay Medya reserves the right to issue exchange rate difference invoices.
5.6: Emay Medya reserves the right to close or open the relevant service until the customer completes the payment process.
5.7: Control panel licenses are not refunded in server / virtual server transactions as specified during the order.
6- Suspension
6.1: Emay Medya reserves the right to suspend all of the services provided to the customer, as well as all of the E-Mail, Web, FTP accounts, due to problems in payment, provision problems for customers with credit card & PayPal payment orders, or provisions and obligations.
6.2: During the continuation of this situation, E-Mail, Web, FTP access cannot be made on behalf of the customer and E-Mail accounts are blocked; incoming e-mails are rejected.
6.3: The maximum CPU and RAM usage per site on the server is 15%. User accounts that exceed the 15% ‘limit will be closed and suspended after the first warning.
6.4: The security of all software on the server belongs to our customers. Our company is not responsible in any way for any issue that may arise from Read and Write permission or similar permissions or that may arise from your software! ...
7- Termination
If the customer does not fulfill its responsibilities and commitments by acting against any article of this contract, or if it is determined that the information declared on the front of this contract is not correct, Emay Media has the right to terminate the contract unilaterally without any warning or notice. Customer Emay Medya firm Forum, blog and so on. It accepts and undertakes that it will be held responsible for the issues written on the website for the purpose of defaming the company, legal action will be initiated and deleted from the system in order not to give backups.
8- Contact and Information Addresses
8.1: The parties have accepted, declared and committed the postal addresses specified in the order address as their legal residence for any notification arising from the subject contract.
8.2: Any notices made to these addresses will be deemed to have been served even if they do not reach the parties. Unless the changes of these addresses are notified to the other party in writing, the old addresses will be valid.
8.3: Emay Medya can send a message, information, letter, warning, payment notification, account statement, account statement to the e-mail address allocated to the customer within the term of the contract. The customer cannot claim that the said electronic messages are not received or not delivered to him, and he declares, accepts and undertakes that the said messages will be deemed to have been legally served 1 day after the date they are sent.
9- Failure to Pay Wages
9.1: In the days following the application and usage date for the services received, Emay Medya suspends the account within the first 2 days and notifies the user. For unpaid invoices, the relevant service is terminated at the end of an additional 1 day period following the invoice follow-up. The customer declares, accepts and undertakes the suspension of the account and the closure of the account in case of default from the first day of service.
9.2: In the event that Emay Media fills a lawsuit or execution proceedings for any receivables arising from this contract, the customer will pay 15% default interest per month, penalty up to 50% of the remaining debt amount, 10% attorney fee and all other legal fees. declares, accepts and undertakes to pay the expenses.
10- Return Conditions
10.1: The customer has been informed that the software you purchased from the Emay Media page is not entitled to a refund since the customer is licensed on it.
11- Competent Courts and Enforcement Offices
11.1: This contract, however, consists of 11 articles and sub-headings, and has been read, understood and signed by the parties. (Signature. It is deemed to have taken place by sending the order to Emay Medya on the Internet). Emay Media can add or remove new articles and / or subtitles or make changes on the articles if it deems necessary. The customer declares and undertakes to accept these changes in advance.
11.2: Istanbul Courts and Execution Offices are authorized to resolve any disputes that may arise during the implementation of this contract! ...
11.3: This agreement consists of 11 articles and 35 subtitles, and all of its provisions have been fully read by the parties.